As a contractor there are a number of things that you can do to make dispatching concrete more efficient for us which will ensure a timely delivery to your job site.

• Place your order at least 24 hours in advance. For large pours (100+ yards), let dispatch know days ahead of time.
• Confirm "will call" orders 2 hours in advance.
• Order the right amount of concrete. Use our concrete calculator to determine how much concrete you may need. Be sure to make a 10% allowance for uneven sub-grade, spillage, etc. and round up to the closest ¼ yard.
• Have directions ready, including the jobsite address, zip code and the nearest major street.
• Give us the name of the responsible person at the jobsite and the job site or mobile telephone number.
• If you need to change an order, call your dispatcher at least one hour before the concrete is expected on the jobsite. Most concrete is loaded 30 to 45 minutes before it is due.
• Let your dispatcher know if there is anything hanging up the job that could affect their schedule. Traffic tie ups, slower than expected placement, difficult access and egress, accidents, etc. can all affect when the trucks can return to the plant. Let dispatch know if pours are going to take extra time.
• Don't add water to make higher slump concrete. We can’t guarantee the results. Ask our QC department or your sales rep to help with a mix that is easier to place.
• If the job site is difficult to enter, or there is anything tricky about the pour, have your sales rep come to the site.
• Assign one person at the jobsite to give instructions to the drivers and to help guide them into or out of the site.